We have so much confidence in our products that we’ve made your purchase risk-free. See the difference and feel smoother, irresistible or we'll refund you!

Try any one of the body lotions listed below for two weeks and enjoy the simple pleasure of your own, irresistibly soft skin.

Our promise: smoother skin that feels great.

NIVEA Essential Body Lotions “Smoother Irresistible Skin or your money back” Promotion

We take pride in the quality of our products. Go ahead and try our Essential NIVEA Body Lotions. If you don’t feel smoother skin, we’ll refund you!


  1. 1. Read the NIVEA Essential Body Lotions “Feel smoother Irresistible Skin or your money back” Promotion - Terms and Conditions.

  2. 2. Personally purchase one of the following participating products in Canada between February 1 and December 31, 2017 (each, a “Product”):
    • NIVEA Nourishing Body Milk 250 mL
    • NIVEA Nourishing Body Milk 625 mL
    • NIVEA Express Hydration Body Lotion 625 mL
    • NIVEA Smooth Body Lotion 250 mL
    • NIVEA Smooth Body Lotion 625 mL
    • NIVEA Pure & Natural Body Milk 625 mL
    • NIVEA Happy Time Body Lotion 625 mL
    • NIVEA Repair & Care Body Lotion 625 mL
    • NIVEA Cocoa Butter Body Lotion 625 mL
    • NIVEA Cocoa Butter Body Cream 439 g

    The Product must have been purchased on its own. This promotion does not apply to any Product which is part of a gift set or packaged together with any other product. Are expressly excluded from this promotion samples, hand lotions, all-purpose creams, in-shower body lotions, products part of the NIVEA Q10plus range and NIVEA MEN products. Save your original receipt from the purchase and follow the rest of the instructions below.

  3. 3. Use the Product daily for 14 consecutive days. If you do not feel smoother skin, complete the form below for a full refund of the amount paid, e.g. the discounted price if any coupons have been used, up to a maximum of $13 plus applicable taxes in the province or territory where you reside. We will not reimburse shipping fees, if any.
    Limit: one refund per person and per household address for the duration of the promotion period.

  4. 4. This promotion is only available to Canadian residents aged 18 and over and is limited to the first 5,000 claims. Refund requests must be sent within 30 days of product purchase and, in any event, must be received by us no later than 5:00 PM Eastern Time on February 1, 2018. Please allow 8 to 10 weeks to receive your refund. This promotion may be canceled at any time without notice.

  5. Mail completed form, original cash register receipt (with the charge relating to the purchase of the Product circled on the receipt) and product UPC code to: NIVEA Essential Body Lotion Money Back Promotion, Beiersdorf Canada Inc. 2344, Boulevard Alfred-Nobel, Suite 100A St-Laurent (Quebec) H4S 0A4. ONLY COMPLETED FORMS WITH ORIGINAL, DATED STORE IDENTIFIABLE RECEIPT WILL BE HONORED.

  6. 5. If you are unable to download the form below, you may request a form by contacting us at or at 1-800-933-0214.

Download claim form